How long do digital files take to ship? | Aerial Guide

Frequently Asked Questions

If you have a question that isn't on this list - email us or use our contact form!

What forms of payment do you accept?

We accept Apple Pay and all major credit cards.

We use Shopify's encrypted secure checkout and for handling payment information.

Do you accept returns?

Of course we do! We do accept returns on everything for 7 days (from the time it is delivered to your shipping address) that is unused/unworn. Use the Orders Contact Form and we will make things right. Have your order number ready, please. We'd also like to hear why you're returning your goods, so we can do better in the future to deliver the best products possible.

For digital goods, please contact us and we'll refund your money. After a refund is given the digital files must be deleted and no longer used.

For apparel/hard goods, return shipping will be at your expense. Since our apparel process is printed on demand, we can not offer exchanges and you will have to submit another order to be re-printed, packed and shipped.

How long do digital files take to ship?

5-10 minutes. We email links to the purchased digital files to the email address used at check out.

How long does apparel shipping take?

Our (non-digital) products are printed on demand, meaning as we receive an order - we print, pack then ship the products. Embroidery (hats) typically takes longer than anything else simply due to the fact that they need to be sewn which is a longer process.

Printing can take up to 5 days.
Shipping is based on your selection at check out.

Where do I report issues / bugs about the website?

Use the form on the Contact page, please try to be as descriptive as possible! Thank you for reporting these! I’ll try my best to get an update out ASAP.

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Drone Courses, Community Membership & File Downloads

Shoot Inspiring Images & Connect With Other Students

Drone Training Courses

Learn the entrie process of flying, shooting, editing and sharing.

Learn the do's and dont's, as well as common pilot mistakes and how to fix them.

Private Community Membership

Our privately hosted drone community offers a place to post your work, ask questions and talk to your classmates and your instructor, me!

All skill levels welcome, from beginners to advanced pilots.

Updated Monthly

Drones and technology move pretty quickly. I will add more lessons to the courses every month and update lessons as new information becomes available.

Free Video Courses & Preflight Checklists

Beginner Guides for Specific Drones

Getting Started Guides

Answer common questions and get tips and tricks for your specific drone.

Preflight Checklists

Ensure you're flying safely and have a consistent plan with a preflight checklist. Use these lists to fly safely and not forget anything before and during flight.

Free Courses & Guides
Mavic Air 2 Mavic Mini Mavic 2 Pro/Zoom